At Seva Puja, we are committed to ensuring that your spiritual journey is a fulfilling one. However, we understand that there may be instances when you might not be completely satisfied with your purchase. Please read our refund policy carefully to understand how and when refunds are processed.
Refunds Accepted Under Following Conditions:
Defective or Damaged Products: If the product received is defective or damaged, you are eligible for a full refund or replacement.
Mismatched Product Specifications: If the product does not match the description on our website, you can request a refund or replacement.
Refunds Not Accepted Under Following Conditions:
Used or Consumed Products: Products that have been used or consumed are not eligible for refund.
Products Sold Under Offers: Any products purchased during sales or promotions cannot be refunded.
Tampered Products: Any product that has been tampered with is not eligible for refund.
Terms and Conditions:
48-Hour Rule: Send a return request within 48 hours of delivery. Include the invoice and detailed images of the product.
7-Day Window: Products must be returned within 7 days from the date of delivery.
Quality Check: All returned products will be subjected to a quality check by our team. We reserve the right to decide whether the product is eligible for a refund or replacement. The customer agrees not to dispute this decision.
Shipping Cost: The customer shall bear the cost of shipping the returned product.
Contact Us: For further queries regarding refunds, please contact us using the details provided on our website or send us an email at contact@sevapuja.com.
Thank you for choosing Seva Puja for your spiritual needs. We're here to assist you in every step of your divine journey.
A Bespoke Experience with Seva Puja
At Seva Puja, we recognize the profound significance of spiritual symbols in our lives. Every idol tells a story, reflects a sentiment, and serves as a conduit to the divine. Over time, these sacred sculptures become more than mere objects; they transform into cherished companions on our spiritual journey. Keeping this in mind, we've embarked on a mission to cater to the unique spiritual and aesthetic needs of our valued patrons. Whether it's a particular design you've always envisioned, a specific size to fit a dedicated space, or a unique color palette that resonates with your sensibilities, we are committed to making that vision come to life. By offering a bespoke service, we aim to bridge the gap between your desires and our craftsmanship, ensuring that each idol you receive from Seva Puja is not just a product but a personal experience.
How It Works
Custom Sourcing: If there's a specific design or deity not available in our regular collection, fret not. We possess the expertise and network to source or craft idols tailored to your vision.
Color Variations: Have a penchant for a particular color scheme? Some of our idols are available in diverse color combinations, allowing you to choose the one that perfectly aligns with your decor or personal preferences.
Size & Make Preferences: Whether it's a grand statue for community worship or a modest idol for personal reflection, share your size preferences, and we'll endeavor to fulfill them. If you have specific tastes regarding material or craftsmanship, we're all ears.
Place Your Request
For custom orders or inquiries:
Email us at: parnamiblrsales@gmail.com Call us at: 082177 97039
Our dedicated team will promptly respond to understand your requirements and guide you every step of the way.
Thank you for entrusting Seva Puja. Our commitment is to blend exceptional craftsmanship with deep-rooted devotion, offering you a seamless bridge to the divine. We're honored to be a part of your spiritual journey.